CLH Horton Consulting

7085 GA Highway 147, Reidsville, GA 30453 info@clhhortonconsulting.com +1 912-403-1950

Client Support

CLH Horton Consulting is committed to providing responsive, reliable support to our clients throughout every stage of a consulting engagement. This page outlines how to reach us and what to expect from our support process.

1. How to Get Support

If you have questions about an ongoing engagement, need clarification on a deliverable, or require general assistance, our team is available to help. The fastest way to reach us is by email or phone using the contact details below.

2. Support Hours

Our support team is available Monday through Friday from 09:00 am to 07:00 pm, and Saturday from 09:00 am to 12:00 pm. We are closed on Sundays. Requests received outside of these hours will be addressed on the next business day.

3. Response Times

We aim to acknowledge all support inquiries within one to two business days. Complex requests related to active consulting engagements may require additional time to research and address thoroughly.

4. Types of Support We Provide

Our support covers questions about existing engagements, clarification of consulting deliverables, general inquiries about our services, and assistance navigating our website. For new project inquiries, please use our Contact page.

5. Escalating an Issue

If you feel your concern has not been adequately addressed, you may request that your inquiry be escalated to a senior consultant for further review.

6. Contact Us

For support, please reach out to us at info@clhhortonconsulting.com or call +1 912-403-1950.